pagerduty

Official

Local

Overview

The pagerduty MCP server is a Model Context Protocol (MCP) server that enables AI assistants and agents to interact directly with PagerDuty, the incident management and on-call platform. It allows AI-driven workflows to inspect incidents, services, schedules, and on-call status — bringing real-time incident response context directly into AI-assisted operations.

This server is especially useful for incident triage, on-call support, operational awareness, and post-incident analysis workflows where PagerDuty is the system of record.

Transport

stdio

Tools

add_note_to_incident
add_responders
add_team_member
append_event_orchestration_router_rule
create_alert_grouping_setting
create_incident
create_schedule
create_schedule_override
create_service
create_status_page_post
create_status_page_post_update
create_team
delete_alert_grouping_setting
delete_team
get_alert_from_incident
get_alert_grouping_setting
get_change_event
get_escalation_policy
get_event_orchestration
get_event_orchestration_global
get_event_orchestration_router
get_event_orchestration_service
get_incident
get_incident_workflow
get_log_entry
get_outlier_incident
get_past_incidents
get_related_incidents
get_schedule
get_service
get_status_page_post
get_team
get_user_data
list_alert_grouping_settings
list_alerts_from_incident
list_change_events
list_escalation_policies
list_event_orchestrations
list_incident_change_events
list_incident_notes
list_incident_workflows
list_incidents
list_log_entries
list_oncalls
list_schedule_users
list_schedules
list_service_change_events
list_services
list_status_page_impacts
list_status_page_post_updates
list_status_page_severities
list_status_page_statuses
list_status_pages
list_team_members
list_teams
list_users
manage_incidents
remove_team_member
start_incident_workflow
update_alert_grouping_setting
update_event_orchestration_router
update_schedule
update_service
update_team

Key Capabilities

Comprehensive incident management with creation, updates, and resolution workflows
On-call schedule management and escalation policy configuration
Event orchestration and alert grouping for intelligent routing and noise reduction
Status page management and service monitoring with real-time updates

How It Works

The server provides comprehensive access to PagerDuty’s incident management platform through:

Incident lifecycle management for creating, tracking, and resolving incidents
On-call scheduling with rotation management and escalation policies
User API token authentication (PAGERDUTY_USER_API_KEY)
Service and team management with configurable workflows and event orchestration